Did you notice on recent corporate webpages a floating button to discuss? When you press on this button, a chat window is displayed allowing to communicate easily with members of the company. We have a good news for you! Zoho launched Livedesk, a chat application for SME.
We tested this Zoho Livedesk tool during the beta where we were invited as a Zoho partner in France and Mexico. This program allows you to take care of your customers or prospects from your website. It is a chat application that you can integrate to your page. It is another method to communicate in real time for different scenarios:
- a prospect has questions about features and prices of a product
- a customer does not understand a received invoice
- a client needs support for a service
Like other Saas applications we offer, you can configure Livedesk for its perfect integration in your website. To improve your productivity, you could have sentencies ready to answer to your clients. Reports and statistics about discussions are available.
Do not hesitate to contact us to know more about this product!
